We are happy to help make returns and exchanges as easy as possible, which may be made within 30 days after you receive your order. Please note the following conditions:
• Returned items must include all of the manufacturer’s packaging and must be free of any damage or signs of wear.
• Do not return an item using the manufacturer's product box as the shipping package. Items must be returned in brand new condition. Place the return in a separate shipping box to keep it safe during shipment.
• Clearance items are "final sale" and may not be returned or exchanged.
• For sanitary reasons, tights and men's dance belts also may not be returned or exchanged.
• If your original order received any special promotions, such as a free item, volume discount, or free shipping, and by making a return the "final" order would not have qualified for the promotion, the benefit originally awarded will be deducted from the refunded amount.
Returns
To initiate a return, simply use the form below to generate a prepaid return shipping label. Return shipping costs will be deducted from your refund, which will be processed as soon as we receive your returned products.
Our provided return labels use USPS First Class Mail services. Do not use a USPS Priority Mail box with these shipments or USPS may return them to you.
Exchanges
Exchanges are facilitated through a two step process:
1. Place a new order for your desired replacement products, which will allow us to ship them to you sooner.
2. Initiate a return of your original order using the form below to generate a prepaid return shipping label. Return shipping costs will be deducted from your refund, which will be processed as soon as we receive your returned products.
If any questions arise regarding your return please contact us via email at support@dancesupplies.com.
