Shipping & Returns

Shipping

During the checkout process, you are able to choose which method of delivery you would prefer including options from both UPS and U.S. Postal Service (USPS):

• UPS Ground - arrives in 1-6 business days from date of shipment based on distance to destination. For UPS Ground Time Estimates click here.
• UPS 2nd Day Air - arrives in 2 business days from date of shipment.
• UPS Next Day Air Saver - arrives next business day from date of shipment by 3:00.
• USPS Priority Mail - arrives in 1-3 business days from date of shipment based on distance to destination.

Due to manufacturers' agreements, at this time we do not ship internationally.

Shipping costs are calculated based on order weight, method of delivery, and destination zip code using shipping rates provided by UPS/USPS.

Orders of $100 or more qualify for free UPS Ground shipping. Note that this offer is available for deliveries to the Continental U.S. only (excludes Alaska and Hawaii).

For all shipping inquiries, or if you have a special shipping request, please contact us at support@dancesupplies.com. We would be delighted to assist you.

Returns

Returns may be made within 30 days after the date of shipment. Simply ship the item you wish to return to 537C Baltimore Annapolis Boulevard, Severna Park, MD, 21146. Please include your Order Number, a copy of your order receipt, and a note explaining the reason for your return with the package. We recommend that you ship your return via UPS or insured U.S. Postal Service.

Please note that all returned items must include all of the manufacturer’s packaging and must be free of any damage or signs of wear. For sanitary reasons, undergarments and tights are not returnable.

Once we receive your returned item, we will process a refund and notify you by mail that the refund has been completed. If you would instead prefer us to send you an exchange item we would be happy to do so, and just include those instructions with your return. You may also arrange for an exchange in advance by emailing us at support@dancesupplies.com, or calling us at 800-90-DANCE. Note that shipping charges for exchanged items will apply.

If your original order had qualified for and received any special discounts, such as a volume discount or free shipping promotion, and by returning your item the "final" order would not have qualified for the discount, the discount originally awarded will be deducted from the refunded amount.

If you have any questions about our policies, please call us at 800-90-DANCE. We will work very hard to assist you however we can!